★★★★★ 4.6/5 Trustpilot Reviews
Rated by our customers worldwide
"Prachtige jurk en geweldige service. Vooral wil ik Rabia Hanım bedanken. Vriendelijk, behulpzaam en professioneel."
Fatma"Very good experience! The order arrived quickly and everything went smoothly. Friendly customer service."
Safia Abdulsalim"My dress arrived today and it is absolutely beautiful, even more beautiful than the pictures."
Shams ALQAYSI"Rabia hat sich unglaublich lieb und hilfsbereit gekümmert. Vielen Dank für die schnelle Hilfe und den tollen Service."
Dana"De jurk voor mijn bruiloft was prachtig. De stof en afwerking waren boven verwachting."
Zeyneb Eybo"Çok güzel elbiseler var. Siparişim hızlı geldi. Kalitesi çok güzel, kesinlikle tavsiye ederim."
Helin AkgülFrequently Asked Questions
On our website you can find the shipping costs for all countries. During checkout you will see the exact shipping costs. Please do not forget to select your country first.
On our website you can find the shipping times per country. We always ship orders within 1-2 business days.
Yes, returns are possible within 14 days, as long as the item is unworn. We do not offer refunds. Once we receive your return, you will receive a voucher within 2 days by email.
For return instructions, please email us at info@bybeeyz.com. Return shipping costs are at your own expense.
On our website you can see which sizes are available for each dress. If your size is not visible, it is sold out.
Unfortunately, dresses are not restocked. Please feel free to contact us to ask if we will be getting a specific dress. Sometimes we do pre-orders. This will also be announced on our website.
Yes, on our website you will find a size chart.
Yes! Please send us a message at +31 6 30577251 .
Yes, it is possible by appointment. Please send a message to +31 6 30577251 .
Yes, we ship worldwide. For Canada and the United States, you can contact us via +31 6 13655319 .
We accept almost all payment methods available. You can find them during checkout on our website.
Changes are no longer possible. Please send a message to +31 6 13655319 .
Once your order has been shipped, you will receive an automatic email with a track & trace code.
Please contact our customer service within 48 hours after receiving your item via info@bybeeyz.com. After 48 hours, we are unfortunately unable to assist further.
You will receive a reply within 48 hours. During busy periods, our response time may be a bit longer than usual.
We are not available by phone. Please contact us via WhatsApp.
You can order from WhatsApp. Please send a message to +31 6 13655319 .
If we have discounts or promotions, we always share them via Instagram: @bybeeyz.
Via WhatsApp at +31 6 13655319 .
Yes, you can. On our website you can choose express shipping if available, but we also offer it manually. Please place your order first via the website. Then send us a WhatsApp message with your order number: +31 6 13655319 . The cost for express shipping is €30 in total.
We are located in the Netherlands, Zwijndrecht. We have a showroom and work by appointment.
No, we do not make custom dresses. Our dresses are ready-made. We also do not make alterations. The dresses are sold as they are.
Extra Information
We do our best to help everyone as quickly as possible. During busy periods, our response time may be a bit longer than usual. Thank you for your understanding!
Our customer service is available 7 days a week from 9.00 to 21.00 European time.
We always ship orders within 1-2 business days. For pre-orders, a different delivery time applies, which will be stated.
Please do not contact us via multiple platforms at the same time. We always reply on one channel.
Outside Europe, import duties and taxes may apply. These costs are not included and are the responsibility of the customer.
Trying on dresses is only possible by appointment. Please send a message to +31 6 30577251 .
We do not reserve dresses.
We do not rent dresses, all dresses are for sale.
Do you have any other questions? Please contact our customer service via WhatsApp:
+31 6 13655319